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  Public Ticket #2851259
child theme activation
Closed

Comments

  • orenagassy started the conversation
    August 17, 2021 at 5:42pm

    Hi,

    I downloaded the child theme and when activate all my deign disappears.

    How do i activate the child theme while keep on enjoying all the design elements I have configured?


  •  2,679
    PenciDesign replied
    August 17, 2021 at 7:09pm

    Hi,

    Please following the instruction:

    • Before you activate the child theme, you should back up the current Customizer Settings by installing the Customizer Export/Import plugin, then go to Appearance → Customize → Export/Import: download the Export file of the current theme,
    • Activate your child theme, then go to Appearance → Customize → Export/Import: import the customize settings you've downloaded on the previous step.

    Regards,
    PenciDesign.