While browsing the site on the mobile phone, I notice there are instances when the bookshelf icon is frozen. It does not respond. Please notice the encircled portion of the attachment. What could be the reason for such freezing?
After updating the theme, clear all the cache and check it again. If the issues still appear, let create a new private ticket and send us your admin URL and admin account ( username and password ) - and we will have a look at this to help you.
While browsing the site on the mobile phone, I notice there are instances when the bookshelf icon is frozen. It does not respond. Please notice the encircled portion of the attachment. What could be the reason for such freezing?
Hi,
I've checked your site on my mobile phone, everything working correctly, you can view the video below:
Please try to clear your browser cache then check again.
Regards,
PenciDesign.
Please ignore this.. I think I have fixed it.
I'm having the same issue - my mobile hamburger menu does nothing when clicked.
Bestgamingsettings.com
Hi @msutyler2,
Here is a ticket for PenNews theme - not Soledad.
Also, please make sure you updated the theme to the latest version 8.0.2 and try it again.
To update the theme - please check this guide
After updating the theme, clear all the cache and check it again. If the issues still appear, let create a new private ticket and send us your admin URL and admin account ( username and password ) - and we will have a look at this to help you.
Best Regards,
PenciDesign