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  Public Ticket #2870534
Appearance > Customize is not able to display its function
Closed

Comments

  • khphoon started the conversation
    September 13, 2021 at 1:42am

    Dear Support, 

    I am newly import the demo content, and trying to find the location to edit the logo at the customize section, and find out that the appearance > customize section was not able to display correctly (totally empty). May kindly advice what is the error and why the customize page is not load

    many thanks

  •  2,613
    PenciDesign replied
    September 13, 2021 at 2:14am

    Hi,

    Please wait a little time for the option fully load OR please send me your site login credential in a PRIVATE reply. I'll log in and check this issue.

    Regards,
    PenciDesign.


  •   khphoon replied privately
  •  2,613
    PenciDesign replied
    September 13, 2021 at 3:22am

    Hi,

    I've checked your site, the customizer setting working properly.

    Please wait a little time for this panel to fully load (about 5-7 seconds).

    image.png

    Regards,
    PenciDesign.


  • khphoon replied
    September 21, 2021 at 4:31am

    case resolve many thanks