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  Public Ticket #2875595
Instagram Feed
Closed

Comments

  •  1
    planetorlando started the conversation

    for The Travel Girl theme, just need to know how to get my instagram feed displaying in the very top like the demo.

    I did search and try , can't seem to find how to input the feed


    Thanks

  •  2,492
    PenciDesign replied

    Hi,

    1. Please go to Appearance > Widgets, add the .Soledad Instagram Feed to the Top Instagram widget area. Then go to https://pencidesign.net/penci_instagram/ get the token information then fill it out on the Instagram Widget settings.

    2. All the Instagram Access Token is only available in 60 days, you must create a new token after that time: https://developers.facebook.com/docs/instagram-basic-display-api/guides/long-lived-access-tokens/

    Regards,
    PenciDesign.

  •  1
    planetorlando replied

    That worked but the images are huge.  I don't see where to reduce the size of the images. 

    Also - to see the soledad widgets I had to install a plug in to take my site back to the classic widgets style.

    Thanks for the quick response.  

  •  2,492
    PenciDesign replied

    Hi,

    1. The image width base on the setting of your column, please enter the columns you want to show at

    Number of Columns: settings (recommend is 8).

    2. For the best performance & to avoid conflict, you should install and use the Classic Widget settings.

    Regards,
    PenciDesign.

  •  1
    planetorlando replied

    omg right - it was set to 1  - :(

    Thank you so very much for all of your help!!!

    fyi - I'll be purchasing more license soon for 3 other sites. 

    I love your  designs and  how easy they are to edit.  As well as the great instructions and your customer service!

  •  2,492
    PenciDesign replied

    Hi,

    Glad to hear that. Thank you for purchasing our theme.

    Have a nice day.

    Regards,
    PenciDesign.


  • vmgcam replied

    Hi,

    When I want to refresh the access token I get this error message after clicking the link in the widget:

    {"error_type": "OAuthException", "code": 400, "error_message": "Your account is connected to Facebook account, and your Facebook account's future off-Facebook activity is currently turned off."}

    Theme and plugins all up to date.

    Can you please help?


    Many thanks

    Gijsbert


  •  2,492
    PenciDesign replied

    Hi @vmgcam,

    This error is because your account has been blocked. Please login to your Instagram account then check again.

    Regards,
    PenciDesign.


  • vmgcam replied

    Thank, that did the trick. Future Activity had to be switched on in the privacy setting.