Hi,

The post count will not work correctly when you using the cache plugin. I've fixed this issue by going to Appearance → Customize → Single Posts: check to Enable ajax Post View Count option.

Regards,
PenciDesign.

Hi,

Please wait for me to check your site settings and update this ticket when I'm done.

Regards,
PenciDesign.

Hi,

We currently check this issue and update your site soon.

Regards,
PenciDesign.

Hi,

We've checked it and I see your post views on each month/week/yeah won't reset because your hosting doesn't support cron job for function wp_schedule_event from WordPress

Here is the function we're using to clear views data after each month/week/yeah on pennews/inc/extras.php:

/**
 * Add schedules intervals
 *
 * @since  2.5.1
 *
 * @param  array $schedules
 *
 * @return array
 */
add_filter('cron_schedules', 'penci_add_schedules_intervals');
if (!function_exists('penci_add_schedules_intervals')) {
    function penci_add_schedules_intervals($schedules)
    {
        $schedules['weekly'] = array(
            'interval' => 604800,
            'display'  => __('Weekly', 'pennews')
        );
        $schedules['monthly'] = array(
            'interval' => 2635200,
            'display'  => __('Monthly', 'pennews')
        );
        
        $schedules['yearly'] = array(
            'interval' => 31536000,
            'display'  => __('Yearly', 'pennews')
        );
        return $schedules;
    }
}
/**
 * Add scheduled event during theme activation
 *
 * @since  2.5.1
 * @return void
 */
// add_action('after_switch_theme', 'penci_add_schedule_events');
add_action('init', 'penci_add_schedule_events');
if (!function_exists('penci_add_schedule_events')) {
    function penci_add_schedule_events()
    {
        if ( ! get_option('penci_flag_cron')) {
            update_option('penci_flag_cron', 1);
            if (!wp_next_scheduled('penci_reset_track_data_weekly')) {
                wp_schedule_event(time(), 'weekly', 'penci_reset_track_data_weekly');
            }
            if (!wp_next_scheduled('penci_reset_track_data_monthly')) {
                wp_schedule_event(time(), 'monthly', 'penci_reset_track_data_monthly');
            }
            if (!wp_next_scheduled('penci_reset_track_data_yearly')) {
                wp_schedule_event(time(), 'yearly', 'penci_reset_track_data_yearly');
            }
        }
    }
}
/**
 * Remove scheduled events when theme deactived
 *
 * @since  2.5.1
 * @return void
 */
add_action('switch_theme', 'penci_remove_schedule_events');
if (!function_exists('penci_remove_schedule_events')) {
    function penci_remove_schedule_events()
    {
        wp_clear_scheduled_hook('penci_reset_track_data_weekly');
        wp_clear_scheduled_hook('penci_reset_track_data_monthly');
        wp_clear_scheduled_hook('penci_reset_track_data_yearly');
    }
}
add_action('penci_reset_track_data_weekly', 'penci_reset_week_view');
if (!function_exists('penci_reset_week_view')) {
    function penci_reset_week_view()
    {
           penci_cron_reset_view('_count-views_week');
    }
}
add_action('penci_reset_track_data_monthly', 'penci_reset_month_view');
if (!function_exists('penci_reset_month_view')) {
    function penci_reset_month_view()
    {
        penci_cron_reset_view('_count-views_month');
    }
}
add_action('penci_reset_track_data_yearly', 'penci_reset_year_view');
if (!function_exists('penci_reset_year_view')) {
    function penci_reset_year_view()
    {
        penci_cron_reset_view('_count-views_year');
    }
}
if ( ! function_exists('penci_cron_reset_view')) {
    function penci_cron_reset_view($meta_key) {
        global $wpdb;
        $wpdb->query($wpdb->prepare("UPDATE $wpdb->postmeta SET meta_value = '0' WHERE meta_key = %s", $meta_key));
    }
}

We've checked and it still works fine on my testing sever, so I'm sure 100% this function doesn't support by your hosting - let's contact and ask them about this. You can copy my reply and send it to them to check it.

Best Regards,

PenciDesign

Hi @isidore_clem,

Any problem with your site?

Regards,
PenciDesign.

Hi,

About your issue, please install the Missed Scheduled Posts Publisher by WPBeginner plugin here: https://wordpress.org/plugins/missed-scheduled-posts-publisher/

But if you want the post view working exactly, please convert the WP Cron-job to Server Cron-job by following the instruction here: https://www.siteground.com/tutorials/wordpress/real-cron-job/

Regards,
PenciDesign.

Hi,

Are you config your server cronjob? You need to set up your server after installing the Missed Scheduled Posts Publisher to make all cronjob work correctly.

Let read this article & following the instruction correctly: https://www.siteground.com/tutorials/wordpress/real-cron-job/

Regards,
PenciDesign.

Hi,

The PenNews theme doesn't have any similar issue with the Cronjob like to your site, so there are no options to change/improve here, the problem from your server/hosting doesn't work properly with the WP Cronjob.

All the plugins will be working properly when you convert WP Cronjob to Server Cronjob. Please read the link I've replied to you in the previous reply.

Regards,
PenciDesign.