One month ago I purchased a Soledad theme license. My website was newly-created at that time, and I was transferring my domain (rovewithlove.com) from my previous Blogspot website to my new Wordpress website. As the domain transfer took some time, my new website was assigned with a temporary domain which was generated automatically (http://box2336.temp.domains/~rovewith). And, so the Soledad theme license key was linked to that temporary domain.
Today I was working with the theme and backuping the previous version when I got such a bad glitch that I totally wiped my site. So, I contacted the Bluehost support, they told me it's impossible to restore the site but helped me to create a new one, with the same domain - rovewithlove.com. And now, trying to make up everything I lost, including the Soledad theme, I've found out that I cannot use the purchased licence: "This license key has been registered for the domain: http://box2336.temp.domains/~rovewith please buy a new license." But what if that domain does not exist any more, and I will never use it again? How can I disconnect the license key from that temporary domain and relink it to the permanent one? I don't want to buy a new license, because why would I pay for two licenses when I have only one website?
The problem is that when I go to http://box2336.temp.domains/~rovewith and press "Admin Login", the domain immediately changes to https://rovewithlove.com/wp-login.php, so I cannot log in to the admin page of the site with the temporary domain. I tried to log in both via Wordpress and Bluehost, and I always log in to my current site with rovewithlove.com domain.
I attach a screenshot of my Bluehost account with my sites to prove that I have only one website, which is rovewithlove.com
One month ago I purchased a Soledad theme license. My website was newly-created at that time, and I was transferring my domain (rovewithlove.com) from my previous Blogspot website to my new Wordpress website. As the domain transfer took some time, my new website was assigned with a temporary domain which was generated automatically (http://box2336.temp.domains/~rovewith). And, so the Soledad theme license key was linked to that temporary domain.
Today I was working with the theme and backuping the previous version when I got such a bad glitch that I totally wiped my site. So, I contacted the Bluehost support, they told me it's impossible to restore the site but helped me to create a new one, with the same domain - rovewithlove.com. And now, trying to make up everything I lost, including the Soledad theme, I've found out that I cannot use the purchased licence: "This license key has been registered for the domain: http://box2336.temp.domains/~rovewith please buy a new license." But what if that domain does not exist any more, and I will never use it again? How can I disconnect the license key from that temporary domain and relink it to the permanent one? I don't want to buy a new license, because why would I pay for two licenses when I have only one website?
The problem is that when I go to http://box2336.temp.domains/~rovewith and press "Admin Login", the domain immediately changes to https://rovewithlove.com/wp-login.php, so I cannot log in to the admin page of the site with the temporary domain. I tried to log in both via Wordpress and Bluehost, and I always log in to my current site with rovewithlove.com domain.
I attach a screenshot of my Bluehost account with my sites to prove that I have only one website, which is rovewithlove.com
Hi,
I've transferred your license code to: https://rovewithlove.com/.
Please check & activate again.
Regards,
PenciDesign.
Yes, I've managed to activate my theme!
Thank you very much!!!