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  Public Ticket #2903833
Search Bar Not Working
Closed

Comments

  • elliequinn started the conversation

    Hello, 

    The search bar in my top bar has stopped working properly recently. It allows me to type in 1 letter but after that it no long picks up the letters as they are typed in.

    Can you look into this for me please?

  •  2,699
    PenciDesign replied

    Hi,

    I just tested and I see it works normally.

    Can you please try it again on the incognito window from browsers? 

    If it still doesn't work on the incognito window, can you record a short video to show me how it doesn't work?


    Best Regards,

    PenciDesign

  •   elliequinn replied privately
  •  2,699
    PenciDesign replied

    Hi,

    Please check again your screen recording. It seems you've confused with another .png image.


    Best Regards,

    PenciDesign

  •   elliequinn replied privately
  •  2,492
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    @media only screen and (min-width: 767px) {
        * {
            -webkit-touch-callout: auto;
            -webkit-user-select: auto;
            -khtml-user-select: auto;
            -moz-user-select: auto;
            -ms-user-select: auto;
            user-select: auto;
        }
    }

    Regards,
    PenciDesign.



  • elliequinn replied

    Thank you, that has fixed it now.

  • elliequinn replied

    Hello,

    The search bar on my blog on desktop still works after I added the code you recommended a few weeks ago, but it is now not working on mobile. It will only let me type 1 letter in and then it will not allow me to type anything else.

    Can you help with this please?

    Thank you

  •  2,492
    PenciDesign replied

    Hi,

    About this issue, please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    * {
        -webkit-touch-callout: auto;
        -webkit-user-select: auto;
        -khtml-user-select: auto;
        -moz-user-select: auto;
        -ms-user-select: auto;
        user-select: auto;
    }

    Regards,
    PenciDesign.




  • elliequinn replied

    Thank you, that has fixed it.