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  Public Ticket #2911724
Css Tool Not Working
Closed

Comments

  • cherifam started the conversation

    Hi! Please could you help me? I am having some issues using the CSS tool; It shows the same errors for all the pages. 


  •  2,612
    PenciDesign replied

    Hi,

    The CSS Tool not working because your site contains a CSS file that has CSS errors: https://askhalima.com/wp-content/uploads/elementor/css/post-190.css

    image.png

    Please check this post & fix the CSS then run the Critical CSS Tool again.

    Regards,
    PenciDesign.

  •   cherifam replied privately
  •   PenciDesign replied privately
  •   cherifam replied privately
  •  2,612
    PenciDesign replied

    Hi,

    I can't log in to your site.

    Please download the attachment file then overwrite it to:

    wp-content/themes/soledad/inc/elementor/modules/penci-fancy-heading/widgets/penci-fancy-heading.php

    Regards,
    PenciDesign.


  •   cherifam replied privately
  •  2,612
    PenciDesign replied

    Hi,

    I've generated critical CSS successfully for your site.

    Please check.

    image.png

    Regards,
    PenciDesign.


  • cherifam replied

    Hi!

    Thank you a lot! You saved me. It is perfectly working. Please may I know what was causing the errors for next time?

  •  2,612
    PenciDesign replied

    Hi,

    The problem is because the Elementor plugin has output the wrong CSS syntax, I've regenerated this CSS by going to Elementor → Tools, clicking the Regenerate CSS & Data button.

    Regards,
    PenciDesign.


  • Aqua78 replied

    Hi! Please help me too. I have files being created, but it turns out badly on mobile devices. Not all styles are loaded. I disable caching beforehand. What should I do?

  •  2,612
    PenciDesign replied

    Hi @Aqua78,

    Please create a new private ticket with your WordPress admin account. I'll check and help you.

    Regards,
    PenciDesign.


  • Aqua78 replied

    I can't create a ticket. With envato, the purchase is not confirmed, something must have broken there. They require a code, but there is nowhere to enter it...

  •  2,612
    PenciDesign replied

    Hi @Aqua78,

    You can't create a new ticket because your item support time is expired.

    Please consider renewing item support by reading the document here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Regards,
    PenciDesign.


  • Aqua78 replied

    I extended the support, but I still can't create a ticket. VERIFY PURCHASE WITH ENVATO - does not work. When saving, it asks for a code, but there is nowhere to enter it.

    I wrote it in an old private ticket. Please take a look.