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  Public Ticket #2914266
domain change
Closed

Comments

  • fsajpl939 started the conversation
    November 11, 2021 at 12:52pm

    Hi,

    I changed the domain name in the same hosting because of some reasons, but the theme had been activated by old domain. May I transfer it to my new domain?


    Thanks.

  •  2,492
    PenciDesign replied
    November 11, 2021 at 2:18pm

    Hi,

    If you want to move your license to another domain, please go to your dashboard → Soledad: click the Revoke License button, then you can register it on the new domain.

    Regards,
    PenciDesign.


  • fsajpl939 replied
    November 11, 2021 at 10:57pm

    Thanks for the suggestion. My hosting told that they could not see I purchased the license on my old site. Could you please help to activate on my new site?

  •  2,492
    PenciDesign replied
    November 12, 2021 at 2:14am

    Hi,

    I've helped you revoke the license code. Please try to activate it on the new domain.

    In the future, if you want to move your license to another domain, please go to your dashboard → Soledad: click the Revoke License button.

    Regards,
    PenciDesign.


  • fsajpl939 replied
    November 12, 2021 at 2:35am

    Thanks for help. It is good now.