Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2916806
WP Bakery - erro page
Closed

Comments

  • vzwplaneet started the conversation
    November 15, 2021 at 4:05pm

    The theme was installed. I have downloaded WP Bakery from the documentation. Once installed i am able to use WP Bakery to design my website. 

    However, when i click save / publish or save draft - the page leads to a 403 error page. All my WP Bakery blocks have disappeared.

    As soon as i develop a page using WP bakery this error appears. Please let me know what i'm doing wrong. Is the licence not included anymore? 

  •  2,492
    PenciDesign replied
    November 15, 2021 at 4:53pm

    Hi,

    First, you should read the document here and modify your site as the instruction: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

    If you can't resolve this issue, please send me your site login credential in a PRIVATE reply. I'll log in and try to check your site problem.

    Regards,
    PenciDesign.