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  Public Ticket #2921155
demo import problem
Closed

Comments

  • bmindran started the conversation

    When I try to import demo a message pop saying 

    You've imported a demo before, let's Uninstall that demo first before import a new demo - because if you import multiple demos together, it will be mixed. You can Uninstall the demo you've imported before by find the demo you've imported before and click on Uninstall button.

    But I had not install the demo. why does this message comes?

  •  2,700
    PenciDesign replied

    Hi,

    Please send me: 

    - Your WordPress site admin URL 

    - Your WordPress site admin account ( username and password ) 

    - What's the demo style you want to install now?

    in a PRIVATE REPLY.

    And I will check it to help you. 


    Best Regards,

    PenciDesign

  • bmindran replied

    http://adarshaawaj.com/wp-admin

    user: adarshaawaj

    Password:   DsJv#%uaQWcrsK!R)KLF)Zv4

    Demo: colorful magazine



  •  2,612
    PenciDesign replied

    Hi,

    I've checked your site. You've added the Interior Design Magazine so you need to Uninstall it before trying a new one.

    image.png

    Please go to Appearance → Import Demo Data, search "Interior Design Magazine", click Uninstall button then try to import another demo.

    Regards,
    PenciDesign.