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  Public Ticket #2921547
header and footer
Closed

Comments

  • LensAbroad started the conversation
    November 22, 2021 at 9:56am

    Hi, the header and footer are not appearing right on every page. I changed the version in the theme editor, but i cant see any option to update the theme appearence - theme. How to trigger the update button????

  •  2,700
    PenciDesign replied
    November 22, 2021 at 10:00am

    Hi,

    Please re-update the theme and the problem will be solved.

    To re-update the theme, please edit the code like on this image - after that, go to Appearance > Themes > and click the update now button to re-update the theme. And the problem should be fixed now.

    Best Regards,

    PenciDesign

  • LensAbroad replied
    November 22, 2021 at 10:03am

    like i said. i changed it already like the image. i cant see an option to update the theme

  •  2,700
    PenciDesign replied
    November 22, 2021 at 10:06am

    Hi,

    Have you enabled the auto-update by doing follow this guide?

    If not, let do that.

    Best Regards,

    PenciDesign

  • LensAbroad replied
    November 22, 2021 at 10:22am

    Thanks! that worked for the update button!

    But it didnt do the trick. This for example https://www.reisgekkie.nl/europa/

  •  2,700
    PenciDesign replied
    November 22, 2021 at 10:24am

    Hi,

    Please send me your WordPress site admin URL and admin account ( username and password  ). I will take a look at this to help you.  


    Best Regards,

    PenciDesign

  •   LensAbroad replied privately
  •  2,700
    PenciDesign replied
    November 22, 2021 at 10:37am

    Hi,

    For all the pages you're using Elementor to build, please select Template for those pages is "Page Full Width" - check this image: http://prntscr.com/20hlzqv

    I just did it for this page https://www.reisgekkie.nl/europa/ and everything works fine now.

    You've selected "Elementor Canvas" template before, it will be replaced with the Elementor template and doesn't contain the header & footer.

    Best Regards,

    PenciDesign

  • LensAbroad replied
    November 22, 2021 at 10:38am

    thanks! will check the other pages!