I have a problem with the footer Instagram widget.
Every day the photos are not displayed. So everyday I have to update the widget in Wordpress.
After I update the widget it's ok for a few hours : the photos are back and displayed in the footer. But after a few hours : same problem, no more images. (See document attached « footer instagram »).
I don't know if there's a bug or if I make a mistake somewhere. I add another document attached with my settings for the widget (« widget instagram 23 of November »).
I just noticed that this blog https://amourmodeetbeaute.com/ , also on Soledad theme, has the same problem : the Instagram images in the footer are not displayed.
If you updated the theme to version 8.0.4 ( if not, let update it to version 8.0.4 ), you need to connect to your Instagram account via Dashboard > Soledad > Connect Instagram.
Since Instagram has changed the API, so we need to change the way to connect to your Instagram account.
After connecting to your Instagram account, go to Appearance > Widgets > remove your old Instagram widget and re-add the "Soledad Instagram Feed" widget and re-config it.
I have a problem just with Safari desktop. The Instagram photos in the footer are not displayed ONLY for the desktop (it is ok on Safari mobile and with a tablet).
Hi,
I have a problem with the footer Instagram widget. Every day the photos are not displayed. So everyday I have to update the widget in Wordpress.
After I update the widget it's ok for a few hours : the photos are back and displayed in the footer. But after a few hours : same problem, no more images. (See document attached « footer instagram »).
I don't know if there's a bug or if I make a mistake somewhere. I add another document attached with my settings for the widget (« widget instagram 23 of November »). I just noticed that this blog https://amourmodeetbeaute.com/ , also on Soledad theme, has the same problem : the Instagram images in the footer are not displayed.
Thanks for your help
Hi,
If you updated the theme to version 8.0.4 ( if not, let update it to version 8.0.4 ), you need to connect to your Instagram account via Dashboard > Soledad > Connect Instagram.
Since Instagram has changed the API, so we need to change the way to connect to your Instagram account.
After connecting to your Instagram account, go to Appearance > Widgets > remove your old Instagram widget and re-add the "Soledad Instagram Feed" widget and re-config it.
Best Regards,
PenciDesign
Thanks ! It's ok now.
I have a problem just with Safari desktop. The Instagram photos in the footer are not displayed ONLY for the desktop (it is ok on Safari mobile and with a tablet).
Do you know why ?
Thanks
Hi,
Please clear all the site cache then try again. I've checked your site on my browser, the Footer Instagram display properly.
Regards,
PenciDesign.
Wonderful !
Thanks :)