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  Public Ticket #2925128
Theme installation - parse errors php files
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  • saccaniriccardo started the conversation

    After installing the theme and its child (downloaded from Envato, unzipped in each individual .zip file), I am experiencing some parse errors on .php files I did not touch.

    • when there is the sequence $var_name () ?? ' ' ; --> to solve I had to cancel the entire line
    • when there is the sequence : array { --> to solve I had to cancel 'array'

    these parse errors happened concernign the files:

    • social_counter.php
    • featured_archive_posts.php
    • penci-menu-callback.php
    • header_builder.php

    to solve for them all I had to modify the files as explained and save a copy in the child theme to prevent theme updates from breaking the site again.


    I also am experiencing impossibility to modify pages in Elementor given the attached error (see screenshot attached). The Elementor plugin was installed and activated through the 'suggested plugins' of the theme.

  •  2,492
    PenciDesign replied

    Hi,

    Please make sure your server running the latest version of PHP (Recommend 7.4), then check again.

    If the issue is still not be solved, please send me the following information in a private reply:

    • WordPress admin account,
    • FTP account

    We'll help you check this problem.

    Regards,
    PenciDesign.


  •   saccaniriccardo replied privately
  •  2,492
    PenciDesign replied

    Hi,

    Please also send me your website access information:

    image.png

    Regards,
    PenciDesign.


  •   saccaniriccardo replied privately
  •  2,699
    PenciDesign replied

    Hi,

    As I checked, you're using a very outdated version of PHP and it caused the problem.

    Please check here - WordPress required PHP version 7.4+ - please contact your hosting provider and requirement them to update the PHP version to at least 7.4

    You can see many free themes on WordPress.org that doesn't support because your PHP version is too outdated - check this image: http://prntscr.com/20xnqwn

    Best Regards,

    PenciDesign

  •   saccaniriccardo replied privately