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  Public Ticket #2930356
Problème new update 8.0.7
Closed

Comments

  • Susana65 started the conversation

    Hello
    Since the last update 8.0.7, my Soldedad theme doesn't work very well. I can't access the costume maker function anymore. I have an error message that appears in the attached picture. 
    My second theme that I bought recently is working fine because I did not update to the new version.
    Could you help me to correct this?
    Thank you in advance and best regards
    Susan


  •  2,612
    PenciDesign replied

    Hi,

    Please go to Appearance → Install Plugins: make sure you've installed & activate the latest version of Penci Shortcode & Performance Plugin, then try to reload the Customize page.

    Regards,
    PenciDesign.


  • Susana65 replied

    Hello 
    Thank you very much for your very quick reply! I updated the plugin and now it works. I'm going to put a little note to remind me of this procedure for the next update!
    I wish you a good day and best regards!
    Susan