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  Public Ticket #2933911
Parse error: syntax error, unexpected '?'
Closed

Comments

  • Velin_Paskov started the conversation

    Hello, 

    I have my blog: https://travelguide.tours/ and from few days I cannot open either the site or the admin page to log in.

    The following massage appears:
    Parse error: syntax error, unexpected '?' in /home/edengard/travelguide.tours/wp-content/themes/soledad/inc/widgets/social_counter.php on line 25 
    I changed my PhP from 7.4 to 8.0, but without success. 
    May I receive a support what to do?

    Thanks in advance
    Best regards
    Velin

  •  2,612
    PenciDesign replied

    Hi,

    About this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.

    Regards,
    PenciDesign.


  •   Velin_Paskov replied privately
  •  2,612
    PenciDesign replied

    Hi,

    I can't log in to the WordPress dashboard because your site has PHP errors. Please download the attachment file then extract & overwrite it to this path via FTP:

    wp-content/themes/soledad/inc/widgets/social_counter.php

    This error is relevant to the PHP version, maybe the current PHP of your site doesn't compatible with Soledad.

    Regards,
    PenciDesign.


  •   Velin_Paskov replied privately
  •  2,612
    PenciDesign replied

    Hi,

    Sorry for uploading the wrong file. Please try to download the attachment file then upload it again.

    Regards,
    PenciDesign.


  •   Velin_Paskov replied privately
  •  2,612
    PenciDesign replied

    Hi,

    Please send me your site FTP login information ( FTP host, FTP username & FTP password ) or your hosting account ( hosting URL, username and password to login to the hosting ) - in a PRIVATE REPLY. And I'll check it to help you. It seems that's a problem with the PHP version you're using, since I didn't see this problem when testing the theme on my testing site.

    Best Regards,

    PenciDesign

  •   Velin_Paskov replied privately
  •  2,612
    PenciDesign replied

    Hi,

    I've fixed your site. Your site currently running PHP 5.6. Please update to the newest version.

    Regards,
    PenciDesign.


  •   Velin_Paskov replied privately