Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2934953
Lazyloading
Closed

Comments

  • brimiers started the conversation
    December 9, 2021 at 3:04pm

    Hi,

    I am having a problem where some images are not loading and I think it might be because of lazyloading. 

    I have disabled it in your theme settings and also have disabled all caching plugins but I still get the same issue. The class "lazyloaded" is added to the containing div still and the image never displays.

    You can see it on the homepage. There should be an image next to the "Meet Brianne" section.

    The rendered image src looks like this -

    src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20542%20343'%3E%3C/svg%3E"


    Thank you

  •  2,700
    PenciDesign replied
    December 9, 2021 at 3:31pm

    Hi,

    Please re-update the plugin "Penci Shortcodes & Performance" by go to Plugins > All Plugins > deactivate & delete plugin "Penci Shortcodes & Performance"

    After that, re-install the plugin via Appearance > Install Plugins.

    And check it again.

    Best Regards,

    PenciDesign

  • brimiers replied
    December 10, 2021 at 7:25am

    Hi

    I did what you suggested but it didn't fix the issue.

    Disabling the Penci Shortcodes & Performance completely does seem to fix it though but I guess that's not really a solution?

  •   PenciDesign replied privately
  •   brimiers replied privately
  •  2,610
    PenciDesign replied
    December 10, 2021 at 5:35pm

    Hi,

    The problem with the Grow plugin. I've fixed this issue by going to Grow, then disabling the Image Hover Pinterest Button option.

    Regards,
    PenciDesign.


  • brimiers replied
    December 11, 2021 at 12:14pm

    Hi 

    Thanks for the reply. We would like to use the Pinterest hover option. Is there another way this conflict can be resolved?


    Thanks

  •  2,700
    PenciDesign replied
    December 11, 2021 at 12:16pm

    Hi,

    Please try to use another Pinterest hover button - check more on this guide:

    https://kellyward.com/blog/pinterest-hover-button-wordpress-images/


    Best Regards,

    PenciDesign

  • brimiers replied
    December 13, 2021 at 2:04pm

    Hi

    Thanks for the reply, however the plugin you recommended hasn't been update for over a year and has not been tested with the latest WordPress version.

    I prefer not to use outdated plugins. Please can you offer me another solution?

    Thanks

  •  2,610
    PenciDesign replied
    December 13, 2021 at 6:11pm

    Hi,

    You can install & use this plugin without any risk. I've checked this plugin code & this working properly with WordPress.

    Regards,
    PenciDesign.


  • brimiers replied
    January 19, 2022 at 3:14pm

    Hi,


    This issue is resolved when disabling the Penci Shortcodes & Performance plugin.

    Do I need this enabled on my site?


    Thanks

  •  2,610
    PenciDesign replied
    January 19, 2022 at 5:28pm

    Hi,

    I've update this Penci Shortcodes & Performance to the latest version, please activate & check again.

    Regards,
    PenciDesign.