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  Public Ticket #2936349
images not showing
Closed

Comments

  •  3
    firosyd started the conversation
    December 11, 2021 at 6:30pm

    Hi there,

    Since that I verified the pages of our website, I realized there is pages in which images not display for public only as I logged in.

    I don't know what may be that. In this page for example image single and caroussel not display: http://legalsaber.com.br/sobre-o-rabino-y-david-weitman/

    Will be do you could give a light about it.

    Thanks

  •  2,612
    PenciDesign replied
    December 11, 2021 at 7:29pm

    Hi,

    Please delete the Penci Shortcode & Optimize plugin and re-install it by going to Appearance → Install Plugins, then clear all the site cache & check again.

    Regards,
    PenciDesign.



  •  3
    firosyd replied
    December 11, 2021 at 7:40pm

    Yes, all is turn back to normal now. 

    On next update of theme is need to do the same procedure or would be another thing?

    Thanks a lot!  

  •  2,612
    PenciDesign replied
    December 12, 2021 at 3:06am

    Hi,

    We've fixed this issue, so you don't need to do anything about this problem.

    Regards,
    PenciDesign.

  •  3
    firosyd replied
    December 12, 2021 at 7:15pm

    Thank you!

    Best regards