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  Public Ticket #2938946
Images Missing From WebSite After 8.0.8 Upgrade
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Comments

  • bobradcliff started the conversation

    Yesterday upgraded to version 8.0.8 and now the majority of the images are missing from the website. 

    Seems every recent upgrade results in something breaking.

    Would appreciate your help.

  •   bobradcliff replied privately
  •  2,612
    PenciDesign replied

    Hi,

    From Soledad version 8.0.7 - we added a new section/options inside Customize for help you can optimize the site speed - It's easier & better than before. The plugin Penci PageSpeed Optimizer is not needed anymore ( we've included all new speed optimization features inside the "Penci Shortcodes & Performance" plugin ). So, please deactivate & remove it after updating the theme to the latest version.

    In short, please follow these steps:

    Regards,
    PenciDesign

  • bobradcliff replied

    Hi.

    Have done the steps are directed.  Now the website does not work at all.  Results in a completely blank page.

    Would appreciate your help.

  •  2,612
    PenciDesign replied

    Hi,

    The problem because your server has limited PHP memory/post size, so the PageSpeed Optimization can't work properly. Please send me your FTP login information or Hosting Control panel account in a PRIVATE reply.

    I'll help you config this.

    Regards,
    PenciDesign.


  •   bobradcliff replied privately
  •  2,612
    PenciDesign replied

    Hi,

    I've config your site work with the Penci Shorcode & Performance Plugin.

    Please check.

    Regards,
    PenciDesign.


  • bobradcliff replied

    Thank you.  All seems to be working perfectly now.