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  Public Ticket #2939762
No pictures loaded
Closed

Comments

  • ajghor started the conversation
    December 16, 2021 at 3:19pm

    After updating soledad to version 8.0.8, no images are displayed on the site, just text.

    When logged in, the images show as they should.

    I have checked tif the Smush lazyload is enabled, and it isn't.

    Cheers,

    Igor

  •  2,612
    PenciDesign replied
    December 16, 2021 at 3:23pm

    Hi,

    About this case, please delete the Penci Shortcode & Performance plugin, then re-install it by going to Appearance → Install Plugins.

    Regards,
    PenciDesign.


  • ajghor replied
    December 16, 2021 at 3:29pm

    Hi,

    I've deactivated and deinstalled Penci Shortcode / Performance and then reinstalled it, no difference.

    The images are still missing.


    Cheers,

    Igor

  •  2,612
    PenciDesign replied
    December 16, 2021 at 3:34pm

    Hi,

    Please send me your WordPress admin account in a PRIVATE reply.

    I'll help you resolve this issue.

    Regards,
    PenciDesign.


  •   ajghor replied privately
  •  2,612
    PenciDesign replied
    December 16, 2021 at 3:41pm

    Hi,

    I've cleared the WP-Fastest cache, now all the images of your site are loading properly.

    image.png

    Please check your site on the incognito/private tab.

    Regards,
    PenciDesign.


  • ajghor replied
    December 16, 2021 at 3:53pm

    Hi,


    It's working now. Interestingly, I have already cleared the cache, but before reinstalling Penci Shrotcode...

    Anyway, thank you for your help.

    Great support as always!