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  Public Ticket #2942181
Soledad Instagram Feed Configuration
Closed

Comments

  • Forest810 started the conversation
    December 20, 2021 at 10:14pm

    Hi there! I'm using Soledad Hipster Demo and i'm trying to config Soledad Instagram Feed.

    Unfortunately i'm not able to contect my Instagram account with your feed. When I press button to go on configuration page I'm receiving a note:

    You do not have permission to access the selected page.

    How can I connect Instagram profile to your widget properly?

  •  2,492
    PenciDesign replied
    December 21, 2021 at 3:29am

    Hi,

    About this issue, please send me your site WordPress admin account in a PRIVATE reply. I'll check your site config and send you a quick solution.

    Regards,
    PenciDesign.


  •   Forest810 replied privately
  •   PenciDesign replied privately
  •   Forest810 replied privately
  •  2,492
    PenciDesign replied
    December 27, 2021 at 1:13pm

    Hi,

    Please make sure you've installed the latest version of Soledad and:

    • Config the Instagram with the admin account,
    • Don't install any plugin relevant to the Instagram Feed. (SmashBalloon, ...)

    Regards,
    PenciDesign.


  • Forest810 replied
    December 27, 2021 at 9:50pm

    HI! Thank you so much! It seems to be alright. I put your feed on top bar :) https://tygrysypodrozy.pl/ In a fact i had a smash balloon feed so that was a problem :)