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  Public Ticket #2954355
Favicon
Closed

Comments

  • balaji_profitcast started the conversation
    January 10, 2022 at 3:09pm

    Hi,

    The favicon is not displayed in the mobile and tablet view but shows up in the desktop view. Please help.

    Thanks and Regards

  •  2,492
    PenciDesign replied
    January 10, 2022 at 4:13pm

    Hi,

    Some images not loading correctly because the browser has blocked the mixed content. Please make sure you've added your site address with HTTPS at dashboard → Settings → General:

    • WordPress Address (URL)
    • Site Address (URL)

    If the issue still persists, please install the Really Simple SSL plugin here: https://wordpress.org/plugins/really-simple-ssl/

    Regards,
    PenciDesign.

  • balaji_profitcast replied
    January 10, 2022 at 5:43pm

    Hi,

    I checked in Settings General and the site address starts with https only. 

    I also installed the Really Simple SSL plugin like you said and activated the same. But the favicon is still not displaying in the mobile and tablet view. 

    What else could be the reason? Please help.

    Thanks and regards

  •  2,492
    PenciDesign replied
    January 10, 2022 at 6:18pm

    Hi,

    I've checked on my devices. The favicon now displays properly.

    Please clear all the browser cache then check again.

    Regards,
    PenciDesign.