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  Public Ticket #2958247
Problem with Purchase Code
Closed

Comments

  • skantzoxoiros started the conversation

    Hello, 

    It seem that I can't login to my admin panel. A window appears, from Soledad theme saying that my purchase code of SOLEDAD Theme isn't valid.

    «This license key has been registered for the domain: https://staging.ardin-rixi.gr please buy a new license». This is the message I am receiving (please see photo).

    Of course, staging.ardin-rixi.gr and ardin-rixi.gr is the same site, when I have purchased Soledad I first introduced the theme and the modifications in a ‘staging’ edition of my site, and then I moved them to my main domain.

    I use Soledad only for ardin-rixi.gr (so I have purchased 1 licence for 1 domain), and I have deleted staging.ardin-rixi.gr when I finished with my site modifications.

    Is there something I can do (change the registered domain from staging.ardin-rixi.gr to ardin-rixi.gr) in order to fix this problem?

      



  •  2,612
    PenciDesign replied

    Hi,

    I've transferred your license code to the main site. Please check and activate it.

    Regards,
    PenciDesign.


  • skantzoxoiros replied

    Thank you very much for your kind and immediate response!

    Have a nice day

    George