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  Public Ticket #2961066
Problem with plugin
Closed

Comments

  • cmlf started the conversation
    January 19, 2022 at 6:09am

    Hi there.

    I've installed the plugin "YITH WooCommerce Product Add-ons & Extra Options" and I'm running into a problem.

    I've asked the plugin developers and they refer me to you. It's probably a compatibility issue.

    I don't know if you can help me with this.

    Everything works fine on the product page. The price of the options is added to the price of the product.
    But the total price does not appear on the cart page. The selected options do appear but the price of the options is not added to the price of the product.

    Thanks in advance

    Best regards

    Jose A. González.


  •   PenciDesign replied privately
  •   cmlf replied privately
  •   PenciDesign replied privately
  •   cmlf replied privately
  •  2,610
    PenciDesign replied
    January 19, 2022 at 6:32pm

    Hi,

    I've checked this plugin on my local development and have not found issues similar to your site.

    I've created a private product, then add the extra option. All the information working properly, you can check it here: https://camelforme.es/new/product/test-product/

    So the problem may be from your extra option settings, please check it again.

    Regards,
    PenciDesign.

  • cmlf replied
    January 20, 2022 at 6:56am

    Hi!

    I've already been able to fix the problem.
    When using several options, it is necessary to indicate in ALL of them that the price is increased by 0 and only in the last one it is necessary to indicate the real increase.
    If you only use one option, it always works fine.
    Thanks for your help, although the problem was caused by the plugin and not by the "Soledad" theme.
    You've been very kind.
    Many thanks.
    Greetings