I would like to change the size of the quotation marks in the quotes - they are quite large in mobile mode. (See screenshot.) Where can I do that? I can't find it unfortunately...
Is there any reason I can not create new ticket? It's still not working...
I have some more questions:
1. I would like to reduce the fontsize of the pencisliders in the mobile version, but unfortunately the customizer does not respond (only when I change the fontsize in the desktop version) Am I doing something wrong? (see picture)
2. Furthermore I am looking for a way to turn off/disable the home featured boxes in the mobile version.
3. And one more thing that is a bit fussy but I would like to change anyway if possible: I would like to remove the small space between the mainmenu and the slider. Where can I do that? (see picture)
1. I've checked your site, the font size display on the mobile is similar to your customize settings (32px), please clear all the site cache then check again,
2. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { .home-featured-boxes { display: none; } }
Thanks for your reply. I had already renewed the support yesterday (paid and also got confirmation) before I asked the questions here. It still did not work. Anyway, with the next question I will just try again to open a new ticket.
1. yes, currently the font size is 32px and 16px. But I would like to make the font smaller, 28px for titles and 15px for captions (or 26 and 15, I have to try), but it doesn't respond. Cache was cleared.
2. doesn't work, the featured boxes are still there in the mobile version.
Hello,
I would like to change the size of the quotation marks in the quotes - they are quite large in mobile mode. (See screenshot.) Where can I do that? I can't find it unfortunately...
Thanks and regards,
Reb.
Hi,
About this issue, please clear all the site cache, browser cache then check again.
If the problem still persists, please send me the post/page URL you've inserted the quotation.
Regards,
PenciDesign.
Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 479px) {.post-entry blockquote:before {
font-size: 26px;
}
}
Regards,
PenciDesign.
Thanks for the support!
Sorry, I can't create a new ticket and do not understand why.
Hello,
I have discovered some problems. I think it happened after the last updates - so now I have purchased a support extension again.
1. My submenus no longer pop up, they are not offered at all as the arrows are no longer there. (mobile mode/version only) - see picture attached.
2. The search box no longer works/responds. (all modes/versions)
3. PenciSilders do not work anymore. (all modes/versions) - see picture
4. The side menu on the "Datenschutzerklärung / Privacy" and "Imprint/ Kontakt&Impressum" pages (in the footer) has moved down.
All problems are not visible when I am logged in on my dashboard.
Could you please check and help?
https://rebeccpack.de/
Thanks!
Hi,
About this case, please delete the Penci Shortcode & Peformance plugin then re-install it by going to Appearance → Install Plugins.
Regards,
PenciDesign.
Hi,
thanks, that worked. :)
Is there any reason I can not create new ticket? It's still not working...
I have some more questions:
1. I would like to reduce the fontsize of the pencisliders in the mobile version, but unfortunately the customizer does not respond (only when I change the fontsize in the desktop version) Am I doing something wrong? (see picture)
2. Furthermore I am looking for a way to turn off/disable the home featured boxes in the mobile version.
3. And one more thing that is a bit fussy but I would like to change anyway if possible: I would like to remove the small space between the mainmenu and the slider. Where can I do that? (see picture)
Kind regards
Hi,
The problem is that your support time is expired, so you can't create a new ticket. Please consider renewing the item support by following the document here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
1. I've checked your site, the font size display on the mobile is similar to your customize settings (32px), please clear all the site cache then check again,
2. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) {.home-featured-boxes {
display: none;
}
}
3. Please add this CSS code to your site:
.featured-area {margin-top: calc(var(--pchd-mg) * -1);
}
Regards,
PenciDesign.
Hi!
Thanks for your reply. I had already renewed the support yesterday (paid and also got confirmation) before I asked the questions here. It still did not work.
Anyway, with the next question I will just try again to open a new ticket.
1. yes, currently the font size is 32px and 16px. But I would like to make the font smaller, 28px for titles and 15px for captions (or 26 and 15, I have to try), but it doesn't respond. Cache was cleared.
2. doesn't work, the featured boxes are still there in the mobile version.
3. worked, great, thanks!
Regards.Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) {.container.home-featured-boxes {
display: none;
}
.pencislider-container .pencislider-content .pencislider-title span {
font-size: 25px;
}
.pencislider-container .pencislider-content .pencislider-caption span {
font-size: 15px;
}
}
Clear the critical CSS & site cache then check again.
Regards,
PenciDesign.