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  Public Ticket #2965691
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  • auliP started the conversation
    January 25, 2022 at 10:23am

    Hi, 

    I just bought Soledad theme ($73.81) to start to build my blog. When I tried to upload it to Wordpress I got this:

    "The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed."

    What to do? I downloaded the zip file two times, but the size is the same at both times. 

    Best,

    Auli  


  •  2,610
    PenciDesign replied
    January 25, 2022 at 10:30am

    Hi,

    The problem because you've uploaded the wrong file.

    Please extract the zip file you've downloaded from the ThemeForest, then upload the soledad.zip file.

    For more information & document, please follow this link: https://soledad.pencidesign.net/soledad-document/#import-demo

    Regards,
    PenciDesign.


  • auliP replied
    January 25, 2022 at 12:59pm

    Thank you so much PenciDesign! 

    Best,

    Auli