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  Public Ticket #2969194
header
Closed

Comments

  • Lella started the conversation

    Hi dear,

    I need your help because the header (with its mega menu, screenshot 1) is not visible anymore in all site. Anyway, I am trying to set it again through Header builder but the header is not visible while working (see the other screenshot attached).

    Could you give me any help?

    Many thanks!

    Alessia

  •  2,610
    PenciDesign replied

    Hi,

    The problem because you've disabled the header & footer of WordPress by using the maintenance mode on the Elementor.

    Please disable this feature then check again.

    Regards,
    PenciDesign.


  • Lella replied

    Hi!

    I have tried to deactivate maintenance mode but header is not visible. Footer is visible with and without maintenance mode.

    Do you have other suggestions to help me?

    Many thanks,

    Alessia

  •  2,610
    PenciDesign replied

    Hi,

    The header doesn't display because you're using the Footer builder of Elementor.

    Please remove all the header & footer builder of Elementor by removing all display condition logic settings then check again.

    Regards,
    PenciDesign.



  • Lella replied

    Hi dear,

    yes, I set the Elementor footer as draft and now Header is visible. But that means I have to decide to use Elementor's header and footer or Soledad setting for them? Not together?

  •  2,610
    PenciDesign replied

    Hi,

    Yes. You can't use both Elementor Builder and Penci Builder on the same page. Because the Elementor will remove all other builder data.

    Regards,
    PenciDesign.