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  Public Ticket #2969445
Instagram feed no longer working
Closed

Comments

  • lukeacarpenter started the conversation
    January 30, 2022 at 7:25am

    Hi, I'm using the soledad instagram feed widget and the feed has stopped working. I've tried clicking on https://pencidesign.net/penci_instagram to Access a new Token, as I've done this in the past if it has stopped working, though after clicking Allow to allow  Smash Balloon Social Personal access, the next page doesn't load anything. So no new token is provided. Are you able to help?

    Thanks, Luke

  •  2,610
    PenciDesign replied
    January 30, 2022 at 11:36am

    Hi,

    Please make sure you've used the latest version of Soledad then follow these steps:

    - Go to dashboard → Soledad → Connect Instagram: connect your Instagram account here,

    - Navigate to Appearance → Widgets: delete all the Instagram widgets then re-add them again.

    Regards,
    PenciDesign.


  • lukeacarpenter replied
    February 2, 2022 at 8:14am

    Hi,

    I have installed the smash balloon instagram feed plugin and it seems to work fine. So I will have to do this until I have time to test complete update of theme.

    Thanks, Luke