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  Public Ticket #2982357
Website Timing Out
Closed

Comments

  •  1
    dorkaholics started the conversation

    It appears that an update for your theme is increasing the PHP and CPU
    usage. Using the theme twentytwentytwo everything is back to normal.

    Unfortunately, it doesn't work with the Shortcode and Performance plugin
    disabled. The only thing that works is switching to another theme.

    If I leave soledad on it will shoot the CPU/RAM usage spawning a lot of
    PHP processes. Likely there's a memory leak or any other type of coding
    error on the new version.

  •  2,610
    PenciDesign replied

    Hi,

    The Penci Shortcode and Performance plugin will scan and get all the critical CSS for the page to improve the loading time, so this progress takes a lot of resources the first time to do this job.

    Please read this tutorial to fix the timeout on WordPress: https://www.wpbeginner.com/wp-tutorials/how-to-fix-fatal-error-maximum-execution-time-exceeded-in-wordpress/

    Regards,
    PenciDesign.


  • e_roubos replied

    I' ve got exactly the same problem. 

    I updated the theme yesterday and the Site became really slow. 

    I've increased the memory_limit as well as the max_execution_time  with no luck.

    Are you planning to release an update?

    Thank you.

  •  2,610
    PenciDesign replied

    Hi @e_roubos,

    Please create a new private ticket with your WordPress admin account. I'll check and send you a quick solution.

    Regards,
    PenciDesign.


  •  1
    dorkaholics replied

    Can I have the quick solution too?

  •  2,610
    PenciDesign replied

    Hi @dorkaholics,

    Please create a new private ticket with your WordPress admin account. I'll check and send you a quick solution.

    Regards,
    PenciDesign.