Comments ccannes started the conversationFebruary 17, 2022 at 10:32amI can't update my theme. It keeps crashing and destroying my site. I have a child theme installed. Can you please explain the process? Thanks, Christina 2,610PenciDesign repliedFebruary 17, 2022 at 10:39amHi,About this issue, you should read the document detail here: https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/Regards,PenciDesign.ccannes repliedFebruary 17, 2022 at 11:11amI also do not have the ability to delete my widgets. No widgets are displaying. ccannes repliedFebruary 17, 2022 at 11:12amThis isn't helpful. I can't update my theme without it crashing. ccannes repliedFebruary 17, 2022 at 11:12amAnd because I can't update, I can't access my widgets. I had Avada before this and it was easy to update with no issue. 2,610PenciDesign repliedFebruary 17, 2022 at 12:26pmHi,Please send me your WordPress admin account in a private reply. I'll log in and help you update Soledad to the latest version.Regards,PenciDesign. ccannes replied privately 2,610PenciDesign repliedFebruary 18, 2022 at 6:17amHi,I've updated your site to the latest version of Soledad and other plugins.Please check.Regards,PenciDesign. Sign in to reply ...
I can't update my theme. It keeps crashing and destroying my site. I have a child theme installed. Can you please explain the process? Thanks, Christina
Hi,
About this issue, you should read the document detail here: https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/
Regards,
PenciDesign.
I also do not have the ability to delete my widgets. No widgets are displaying.
This isn't helpful. I can't update my theme without it crashing.
And because I can't update, I can't access my widgets. I had Avada before this and it was easy to update with no issue.
Hi,
Please send me your WordPress admin account in a private reply. I'll log in and help you update Soledad to the latest version.
Regards,
PenciDesign.
Hi,
I've updated your site to the latest version of Soledad and other plugins.
Please check.
Regards,
PenciDesign.