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  Public Ticket #3003386
web pages flicker when scrolling
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Comments

  • andrewsgibson started the conversation
    March 16, 2022 at 8:27am

    When you scroll up and down to read the articles on my website there's a strong and very disconcerting kind of flickering which makes the article unreadable. It happens on various browsers and devices so seems to be something related to the website. It's something to do with the main bar at the top. 

    I disabled the sticky main bar when scrolling down, and that has temporarily solved the problem. But I’d prefer the main bar to be sticky, and not have the flickering problem. 

    Can you help?

    Thanks, Andrew

  •  2,491
    PenciDesign replied
    March 16, 2022 at 10:36am

    Hi,

    Can you send me a screenshot or screen recorder? I've checked your site and not facing this issue.

    Regards,
    PenciDesign.


  •   andrewsgibson replied privately
  •   PenciDesign replied privately
  • andrewsgibson replied
    March 23, 2022 at 9:51am

    Hi, any progress on this yet?

    Thanks,

    Andrew

  •  2,491
    PenciDesign replied
    March 23, 2022 at 1:51pm

    Hi,

    We'll update your site this week.

    Thank you for your waiting.

    Regards,
    PenciDesign.


  •  2,491
    PenciDesign replied
    March 24, 2022 at 8:42am

    Hi,

    I've checked and found the plugin "Gutenberg Blocks and Template Library by Otter" that caused this problem.

    I've disabled it, now the everything working normal.

    Please check your site.

    Regards,
    PenciDesign.


  • andrewsgibson replied
    March 28, 2022 at 7:50am

    Thanks, that's a great help.

  • andrewsgibson replied
    March 28, 2022 at 9:32am

    Good morning, a problem has appeared on the website, I'm not sure if it's related to the previous problem.

    The problem is that the featured image for my latest published article doesn't appear on the home page: https://mastering-lightroom.com

    Can you help? 

    Thanks,

    Andrew

  •  2,491
    PenciDesign replied
    March 28, 2022 at 9:36am

    Hi,

    The problem because your uploaded image contains the error, so WordPress can't render it correctly. You can view it here:

    https://mastering-lightroom.com/wp-content/uploads/2022/02/photographers-tools-9-585x390.jpg

    Please try to upload another image then check again.

    Regards,
    PenciDesign.


  • andrewsgibson replied
    March 28, 2022 at 1:20pm

    Thanks, but that's not it. I exported a new photo file and uploaded it but the error is still there. The featured photo also shows at the top of the post, so there's no problem with wordpress recognizing it:

    https://mastering-lightroom.com/photographers-tools/



  •  2,491
    PenciDesign replied
    March 28, 2022 at 3:28pm

    Hi,

    I've checked your site and disabled the Image Compression on the SiteGround Optimizer plugin, now the image has been resized & display properly.

    Please check.

    Regards,
    PenciDesign.