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  Public Ticket #3013168
Error with new version of Wordpress
Closed

Comments

  • ceokingsoft started the conversation

    I received an email from Wordpress. I also noticed that it doesn't work very well:

    Email Content:

    Hi!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, soledad.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.9.2
    Current theme: soledad (version )
    Current plugin:  (version )
    PHP version 7.4.28



    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 1819 of the file /var/www/vhosts/.....com/httpdocs/wp-content/themes/soledad/functions.php. Error message: require_once(): Failed opening required '/var/www/vhosts/.....com/httpdocs/wp-content/themes/soledad/class-tgm-plugin-activation.php' (include_path='.:/opt/plesk/php/7.4/share/pear')

  •  2,491
    PenciDesign replied

    Hi,

    About this issue, please send me your site login credential in a PRIVATE reply. I need to log in, check your site settings & help you fix it.

    Regards,
    PenciDesign.