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  Public Ticket #3013510
Issues with the layout and load
Closed

Comments

  • ptdu started the conversation

    Hello support, I am having some problems with the load time as well as the website home page slider. When checking from a mobile device the slider is not loading unless I do some screen activity. I am wondering if it is caused due to Lazy load enabled or due to the recent changes I have done from the Speed settings inside the customizer, I did some changes in the CSS and Javascript settings available there. It will be kind if I am advised with a solution. Compared to my other website magdigit.com uses the same theme the speed load is not as good, both of these websites are using CDN, but one is from Godaddy's integrated CDN network for WordPress and the other one (magdigit.com) is on CloudFlair's CDN, wondering if that is the issue. The home page URL is: https://talkmantalk.com

    Also, on magdigit.com's internal post pages, the layout seems to appear broken, the Like, Comment and Share section is overridden on the featured images. here is an URL reference and attached screenshots for both issues. https://magdigit.com/the-10-best-career-options-to-plan-after-your-high-school/ This started occurring ever since I upgraded to the latest version of the theme and opted for "Table of Contents", though I have disabled the "Table of Contents" feature, for now, the issues are still persistent. 

    Any help on both the above-mentioned issues is helpful. 


    Thanks, 



  •  2,610
    PenciDesign replied

    Hi,

    About this case, please clear all the Critical CSS cache, site cache then check again.

    Regards,
    PenciDesign.


  •  2
    goodcarts replied

    I have done that several times for TalkManTalk.com website and for magdigit.com it is always zero, still, I did it just now. I am afraid talkmantalk.com is very much persistent. 

    Find the video for the talkmantalk.com: 

    https://www.awesomescreenshot.com/video/8142535?key=c33d6c3bc5b0afeb860987a7e2ec4c1e

    Magdigit Screenshot: 

    8094275386.png


  •  2,610
    PenciDesign replied

    Hi,

    The problem because your site still load CSS from the cache, so some element does not display correctly.

    Please clear all the WordPress cache, server cache, Cloudflare cache then check again.

    Regards,
    PenciDesign.