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  Public Ticket #3024233
trim down text box
Closed

Comments

  • apluslife started the conversation
    April 14, 2022 at 5:04am

    Hi there, 

    Would like to know how can I shorten /trim down the text box to make it looks smaller? thanks.

  •  2,610
    PenciDesign replied
    April 14, 2022 at 5:06am

    Hi,

    Please go to Appearance → Customize → Posts Layouts:

    → Standard & Classic,

    → Other Layout

    Then change the length you want to show at Custom Excerpt Length.

    Regards,
    PenciDesign.


  • apluslife replied
    April 14, 2022 at 5:17am

    Hi, thanks for the reply.

    But I found that after I change the length at Custom Excerpt Length, the lenght of posts are not the same. 

    Some are longer than the others. Any idea? thanks.

  •   PenciDesign replied privately
  •   apluslife replied privately
  •  2,610
    PenciDesign replied
    April 15, 2022 at 1:30am

    Hi,

    This is a problem with the non-UTF8 (multibyte) languages code. Please wait for me to find the best solution then update your site soon.

    Regards,
    PenciDesign.


  • apluslife replied
    April 19, 2022 at 5:46am

    Hi, is there any update so far? thanks =)

  •   PenciDesign replied privately
  • apluslife replied
    April 26, 2022 at 2:45am

    Hi again, would like to follow up on this issue, thanks.

  •   PenciDesign replied privately
  • apluslife replied
    May 6, 2022 at 5:04am

    is there any update so far? thanks.

  •  2,610
    PenciDesign replied
    May 6, 2022 at 5:06am

    Hi,

    We've fixed this issue on the latest version of Soledad (8.0.6).

    Please update your site then check again.

    Regards,
    PenciDesign.


  • apluslife replied
    May 6, 2022 at 6:47am

    Hi, 

    Thanks for your reply.

    Can link me to the relavent reference of how to update the latest version of Soledad ?

    I follow https://pencidesign.ticksy.com/article/15633/ this link, but seems unsucessfully to make any change.

    Thanks for your help.

    Best,

    Michelle

  •  2,610
    PenciDesign replied
    May 6, 2022 at 8:30am

    Hi,

    I've checked & your site currently using the latest version of Soledad.

    Please check the trim down text box feature again.

    Regards,
    PenciDesign.


  • apluslife replied
    May 6, 2022 at 8:44am

    Hi 

    Fyi the trim down text box isn't change.

    Thanks.

  •  2,610
    PenciDesign replied
    May 6, 2022 at 5:44pm

    Hi,

    Please wait for me to check and then update your site again.

    Regards,
    PenciDesign.


  • apluslife replied
    May 16, 2022 at 3:44am

    Hi, any good news?

    it has been a while since I rasie out the question, would be great if support team could solve this problem asap. thanks.


  •  2,610
    PenciDesign replied
    May 16, 2022 at 6:36pm

    Hi,

    I've fixed this issue by going to Appearance → Customize → General → General Settings: turn on the "Get the Post Excerpt Length based on the Number of Letters" option.

    Regards,

    PenciDesign.



  • apluslife replied
    May 27, 2022 at 8:46am

    Hi 

    Wondering how can I delete 1. "UNCATEGORIZED" and 2. the duplicated cover box . Thanks.

    The link for your reference: https://apluslife.blog/

    3980550976.png


  •   PenciDesign replied privately
  •   apluslife replied privately
  •  2,610
    PenciDesign replied
    May 27, 2022 at 9:06am

    Hi,

    I've fixed this issue.

    Please check.

    Regards,
    PenciDesign.