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  Public Ticket #3026669
Head Not Appearing on Mobile
Closed

Comments

  • cazkins started the conversation

    Hello,

    I hope you're well. I bought the Soledad theme just a couple of months ago and it has worked well so far. I moved host provider at the same time and have had a lot of problems with them, so I'm not sure if the problem is with them or the theme.

    My blog's header - an uploaded image - isn't showing on iPad. It doesn't load when viewing the homepage or any blog post. Not just for me on my tablet but for others too. It shows when viewing on my laptop (Chrome) and iPhone (Safari), but not on iPad (Safari). I don't know how long it has been like this but it seems at least a couple of days.

    Do you have any ideas on what's happened and how to resolve it? 

    Thanks! 

    Caz 

  •  2,610
    PenciDesign replied

    Hi,

    Here is the screenshot on my iPad, please clear all the browser cache then check again:

    mbKrXSS.png

    Regards,
    PenciDesign.