Firstly, several features on my website are not working in the header - search bar and Hamburg menu (on mobile view). Social buttons are working.
Secondly, on the backend of my website, all of the widgets have disappeared from the main sidebar, though they still show up when viewing my site from the front end.
Any way you can help me troubleshoot why some header features (search bar, Hamburg menu) aren't working? They aren't clickable at all. And also why the widgets have disappeared from the main sidebar on the backend.
The problem because one of your installed plugins has contain the JS code error, so some functions of the theme can't work properly.
In this case, please deactivate all plugins (exclude the plugins that come with Soledad), then re-activate one by one to check which plugin causes this issue.
Firstly, several features on my website are not working in the header - search bar and Hamburg menu (on mobile view). Social buttons are working.
Secondly, on the backend of my website, all of the widgets have disappeared from the main sidebar, though they still show up when viewing my site from the front end.
Any way you can help me troubleshoot why some header features (search bar, Hamburg menu) aren't working? They aren't clickable at all. And also why the widgets have disappeared from the main sidebar on the backend.
Hi,
For this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.
Regards,
PenciDesign.
Hi,
The problem because one of your installed plugins has contain the JS code error, so some functions of the theme can't work properly.
In this case, please deactivate all plugins (exclude the plugins that come with Soledad), then re-activate one by one to check which plugin causes this issue.
Regards,
PenciDesign.