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  Public Ticket #3036478
Mistyped my website address
Closed

Comments

  • Yuping0805 started the conversation

    In the beginning of filling in the address of my website, I typed it wrongly. My website address is ‘www.lamiapizzataiwan.com’, but I typed ‘www.lamiapizzataiwan.con’.

    Due to this mistyping, it always shows that my purchase code is not available.

    Could you please help me to solve this problem?

  •   PenciDesign replied privately
  • Budtendercup replied

    I'm having the same problem and I can't access my website. I'm also unable to open a ticket or send a message to the author of my template. Can someone please send me an email? My web designer registered my theme to a test page and then erased that page. Now I can't verify my purchase and I need to verify my purchase to open a ticket.

  •  2,610
    PenciDesign replied

    Hi @Budtendercup,

    Please send me your WordPress admin account and purchase code to [email protected]. I'll check and help you.

    Regards,
    PenciDesign.


  • Budtendercup replied

    Good morning Team PenciDesign. I sent an email from [email protected] two days ago. But so far no response. Sometimes I go to spam. I would greatly appreciate it if you could look into that for me. Thank you for your time! :)

  •  2,610
    PenciDesign replied

    Hi @Budtendercup,

    I've checked & transferred your license key.

    Please check.

    Regards,
    PenciDesign.