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  Public Ticket #3039388
Customizer doesn't work anymore
Closed

Comments

  • stefan151 started the conversation

    Hi

    I have a problem with the customizer:
    No matter what I change there, no changes are displayed. Even after publishing, the changes are not applied.

    Example: If I disable the topbar, it still continues to show in the live preview. Even if I press "Publish", the TopBar still remains. Same with e.g. change of graphics or simply all settings.

    I would ask for help!

    Many greetings,

  •  2,610
    PenciDesign replied

    Hi,

    The problem is that one of your installed plugins conflicts with the Soledad theme.

    Please try to disable all plugins (exclude the plugins that come with Soledad), then re-enable them one by one to check which plugin causes this issue.

    Regards,
    PenciDesign.