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  Public Ticket #3040516
Purchase Code Issue
Closed

Comments

  • foodandflowermag started the conversation

    Hello,

    I had began building my website using the url "http://www.new.foodandflowermag.com" in order for the website to be private, not appearing on any searches.

    Now that my website is launched, I updated the URL to "http://www.foodandflowermag.com". The theme was sticking without issue. 


    I logged on today to edit my site and I got the error that the purchase code is being used on the "www.new.foodandflowermag.com" website, not allowing me to use the purchase code for my actual website (same domain, only 1 website) for the corrected URL of "www.foodandflowermag.com".

    I cant even get into my WordPress backend to see how to correct this myself.

    Please help! I have only just launched my website and cannot afford to have it down like this.

  •  2,668
    PenciDesign replied

    Hi,

    I've transferred your license to foodandflowermag.com & activate it.

    Please check.

    Regards,
    PenciDesign.