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  Public Ticket #3043308
Problem with Borlabs Cookie
Closed

Comments

  • sempre-audio started the conversation

    Among other things I use the plug in Borlabs Cookie and now the problem arises that the cookie query no longer disappears, you can click whatever you want.

    I have already tried every conceivable solution, disabled plug ins, disabled any cache, disabled the connections with Google, the only solution seems if I switch to a default theme of WordPress, so disable your theme. So the error should occur in interaction with the theme. Apparently this resulted with the last update from May 12.

    Are there any possible solutions here?

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you config it.

    Regards,
    PenciDesign.


  •   sempre-audio replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've got the 401 - UNAUTHORISED error, please also send me the credential account.

    Regards,
    PenciDesign.


  •   sempre-audio replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I mean the username & password product of the wp-admin like the screenshot below:

    jOw775q.png

    Regards,
    PenciDesign.


  •   sempre-audio replied privately
  •   sempre-audio replied privately
  •  2,700
    PenciDesign replied

    Hi,

    We've released Soledad version 8.1.7 to fix this problem.

    Please update the theme to the latest version to solve it. Please do follow this guide to update the theme to the latest version.

    When you have done that, clear all the cache and check it again.

    Best Regards,

    PenciDesign