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  Public Ticket #3047366
Shop display page
Closed

Comments

  • trolleytrading started the conversation

    There are two issues but the first is the shop page is showing products in only two columns.  The theme is set to 4 columns but after going through the speed optimization documentation it won't load the 4 column shop and the pictures look bad.  I don't know why it is doing this.

    The second issue is that the home page loads twice and icons seem to not load until action.  This seems to be an issue when the critical CSS is enabled.  I'm not sure why that is happening either.

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please update the Soledad theme and all related plugins to the newest version, clear all the site cache then check again.

    Regards,
    PenciDesign.


  • trolleytrading replied

    I have ensured that the theme is updated (8.1.7) and all plugins are up to date.  I then cleared all Critical CSS, Cache and CDN cache.

  •   PenciDesign replied privately
  •   trolleytrading replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've fixed this issue.

    Please check.

    Regards,
    PenciDesign.


  • trolleytrading replied

    Thank you, would you mind pointing out what fixed the issue?  Also, the home page still loads twice so I'm not sure why that is happening either.  It also started after the caching changes.  Thank you for the help so far, I really appreciate the support you offer.  This is the reason I only buy from PenciDesign for my themes.

  •  2,610
    PenciDesign replied

    Hi,

    This is a problem with the Speed Optimization plugin. I've exlcuded the WooCommerce reponsive file at Appearance → Customize → Speed Optimization → Optimize CSS → Exclude Stylesheets from Remove Unused CSS.

    Regards,

    PenciDesign.