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  Public Ticket #3051250
Error 500
Closed

Comments

  • taeinkyun started the conversation

    While logged in as admin, when previewing a page with Penci Latest Posts error 500 occurs. In Elementor the page doe not show this problem, only when previewing or accessing the page logged in. Even with the simplest queries this error occurs, however this error has been from April, before that those pages with Penci Latest Posts were working fine.

  •   PenciDesign replied privately
  •   taeinkyun replied privately
  •   PenciDesign replied privately
  •   taeinkyun replied privately
  •  2,489
    PenciDesign replied

    Hi,

    The problem is that one of your installed plugins has a conflict with the Elementor. Please try to disable all plugins (exclude the plugins that come with Soledad), then re-enable them one by one to check which plugin causes this issue.

    Regards,
    PenciDesign.