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  Public Ticket #3057737
instagram feed widget
Closed

Comments

  • andream232 started the conversation
    June 4, 2022 at 2:03pm

    I connected my instagram account to wordpress but when i put the widget of instagram feed says: Please connect your instagram accout on this page. 

    How can i connect the instagram account on the page

    I leave you attached a picture of the issue.

  •  2,610
    PenciDesign replied
    June 4, 2022 at 3:17pm

    Hi,

    Please go to your site dashboard → Soledad → Connect Instagram: connect the Instagram account on this screen then check again.

    Regards,
    PenciDesign.


  • mthobaben replied
    July 3, 2022 at 9:51pm

    Hi,

    I have the same issue - I've tried to connect as you explained and it still doesn't work! Just to be clear: It says that the account is connected but still doesn't show any images (anymore) since the last update to 8.2.0!

    Best regards,

    Maren

  •  2,610
    PenciDesign replied
    July 4, 2022 at 1:37am

    Hi @mthobaben,

    Please create a new private ticket with your WordPress admin account, I'll log in and help you check it.

    Regards,
    PenciDesign.