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  Public Ticket #3064182
Page is blank if list has about 50 items
Closed

Comments

  • devbean started the conversation
    June 13, 2022 at 11:07am

    I have a page with a list as posts catalog.The post page is blank if:

    • list has 50 items, the last 4 items without hyperlink
    • OR list has 48 items, the last 1 item with hyperlink

    Otherwise, if list has 48 items but the last one without hyperlink, page is OK.

  •   PenciDesign replied privately
  •   devbean replied privately
  •  2,610
    PenciDesign replied
    June 13, 2022 at 2:08pm

    Hi,

    I've copied & pasted the post content to the testing site, the problem is not occurring here, so the problem may be from one of your installed plugins.

    Please try to disable all plugins (excluding the plugins that come with Soledad) then re-enable them one by one to check which plugin causes this issue.

    Regards,
    PenciDesign.


  • devbean replied
    June 13, 2022 at 2:19pm

    I tried disable all plugins except Elementor which will cause 500 if disabled, the problem remains. I switch to theme twenty twenty-two and disable Elementor, it works. So does it mean it is because Elementor?

  •  2,610
    PenciDesign replied
    June 13, 2022 at 3:05pm

    Hi,

    Please switch your site to the Soledad theme, I'll help you check and fix it.

    Regards,
    PenciDesign.


  • Jacqueline replied
    June 13, 2022 at 4:01pm

    Good morning.

    I am experiencing the same thing with with one of my posts.

    This links works: https://www.nrln.org/soledad/Blog/useful-links/

    This link does not work https://www.nrln.org/soledad/useful-links-retirees/

    Any ideas.  Thank you.

  • devbean replied
    June 13, 2022 at 4:09pm

    I have enabled necessary plugins and switch theme back to Soledad.

  •  2,610
    PenciDesign replied
    June 13, 2022 at 7:03pm

    Hi @Jacqueline,

    Please create a new private ticket with your site login information. I'll check and help you config it correctly.

    Regards,
    PenciDesign.


  •  2,610
    PenciDesign replied
    June 13, 2022 at 7:08pm

    Hi @devbean,

    I've fixed your site issue.

    Please check.

    Regards,
    PenciDesign.


  • devbean replied
    June 14, 2022 at 12:00am

    Cool, it fixed. May I ask what's the problem and how to avoid it in future?

  •  2,610
    PenciDesign replied
    June 14, 2022 at 4:57am

    Hi,

    Yes. I'll address this issue in the future theme update.

    Regards,
    PenciDesign.


  • devbean replied
    July 4, 2022 at 2:18am

    The problem occurs again. I'm not sure if it is because some plugin or the theme updates. Would you please check it again?

    https://www.devbean.net/2012/08/qt-study-road-2-catelog/

  •   PenciDesign replied privately
  • devbean replied
    July 18, 2022 at 7:59am

    I'm sorry but this happens again after Soledad updated. Would you please leave a message about how to solve this by myself? Or is this a bug of the theme? May I solve this by creating a child theme?

  •   PenciDesign replied privately
  •   devbean replied privately
  •  2,610
    PenciDesign replied
    July 18, 2022 at 3:50pm

    Hi,

    I've fixed this issue by modifying the template file:

    inc/template-builder/single-elements/content.php

    Find:

    <?php the_content(); ?>

    Replace with:

    <?php echo get_the_content(); ?>

    Regards,
    PenciDesign.


  • devbean replied
    July 19, 2022 at 1:31am

    Thanks a lot. But I restored to

    <?php the_content(); ?>

    and disabled all plugins except Elementor and Penci Shortcodes & Performance, but the page still not work. It seems the problem is not related to the plugins?

  •  2,610
    PenciDesign replied
    July 19, 2022 at 5:21am

    Hi,

    About this case, please:

    Find:

    <?php the_content(); ?>

    Replace with:

    <?php echo get_the_content(); ?>

    This is a temporary solution, I'll check again on my development site and then update this ticket when I'm found the solution.

    Regards,
    PenciDesign.