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  Public Ticket #3064838
background color globally should be white but is now white
Closed

Comments

  • olafvangastel started the conversation

    For some reason all background pages are black. The homepage i have now edited within bakery but globally it is black. please help. It should be white

  •  2,610
    PenciDesign replied

    Hi,

    Please send me a screenshot of this issue.

    Regards,
    PenciDesign.


  • olafvangastel replied

    here yu go

  •  2,610
    PenciDesign replied

    Hi,

    I've checked your site on my browser & not found this problem, please check again on another browser.

    JobGSLK.jpg

    Regards,
    PenciDesign.


  • olafvangastel replied

    yes so like i said. It’s not the homepage; there is have changed the background in the wpbakery blocks. It’s the other pages


    https://excellentmagazine.nl/professionals/aannemers/


    https://excellentmagazine.nl/professionals_post/ferlem/

  •  2,610
    PenciDesign replied

    Hi,

    I'm still not found any problem on the page you've sent:

    QMxXFRO.jpg

    Regards,
    PenciDesign.


  • olafvangastel replied

    so this is strange…

    Could it be possible that the website changes because our devices are switches to darkmode?

  •  2,610
    PenciDesign replied

    Hi,

    I'm also using the dark mode on macOS & your site always displays properly:

    RJHdVWt.png

    Regards,
    PenciDesign.


  • olafvangastel replied

    Do you bypass anything like cache or something?


    i have tested it on brave browser, Safari and chrome. My client sees it on their mac and they are at a different location with a different ip-address and two visitors have given feedback regarding the same issue.

    What could be the cause of this and how can we fix this?

  •  2,610
    PenciDesign replied

    Hi,

    1. I don't bypass anything, now I've checked your site again but the browser shows the warning message,

    2. Because this problem doesn't exist on my browser, I can't debug & send you a solution.

    Regards,
    PenciDesign.