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  Public Ticket #3066962
Tiktok feed
Closed

Comments

  •  2
    mikkijack started the conversation
    June 16, 2022 at 10:46pm

    I'm inputting the name of my feed and it's not recognizing it.  My Tiktok feed is working and I'm typing it right, but it's saying profile not available, but that's not true.

    How can I fix it?

  •   mikkijack replied privately
  •   PenciDesign replied privately
  •   mikkijack replied privately
  •  2,488
    PenciDesign replied
    June 17, 2022 at 5:12am

    Hi,

    Please send me a screenshot of the TikTok Widget settings.

    Regards,
    PenciDesign.


  •   mikkijack replied privately
  •  2,488
    PenciDesign replied
    June 24, 2022 at 2:10am

    Hi,

    About this issue, maybe WordPress still loading the content from the cache. Please delete this widget and then re-add it again.

    Regards,
    PenciDesign.


  •  2
    mikkijack replied
    September 6, 2022 at 4:28am

    I added someone else's TikTok and it loaded fine.

    Is there a minimum number of followers I need to have for it to show up?  That the only difference I can tell is that person has a lot of followers and i don't yet.


  •  2,488
    PenciDesign replied
    September 6, 2022 at 6:02am

    Hi,

    Unfortunately, all the TikTok feeds loading directly from the TikTok server, so the Soledad theme can't be showing the default number of followers.

    Regards,
    PenciDesign.