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  Public Ticket #3069947
Website is very slow
Closed

Comments

  •   George started the conversation
  •  2,278
    PenciDesign replied
    June 22, 2022 at 8:54am

    Hi,

    Are you using any cache plugin? Please follow our pagespeed optimization on the link below:

    PenNews Theme | How to optimize your site speed?

    After updating to the latest version, you need to clear all the site cache and then check again.

    Regards,
    PenciDesign.


  • George replied
    June 22, 2022 at 12:50pm

    Thank you for your information most of this I have.

    I have another one big problem on safari, iPhone and desktop.

    Cannot load all the image on the website. 

    Please the screenshots :

    How to find this issue ?


    Attached files:  IMG_1848.jpg
      Screenshot 2022-06-22 at 3.50.18 PM.png

  •  2,278
    PenciDesign replied
    June 22, 2022 at 4:00pm

    Hi,

    About this problem, please turn off the W3 Total Cache Lazyload feature then clear all the site cache & check again.

    Regards,
    PenciDesign.


  •   George replied privately
  •   PenciDesign replied privately
  •   George replied privately
  •  2,278
    PenciDesign replied
    June 22, 2022 at 6:03pm

    Hi,

    I can't log in because of the wrong password.

    Regards,
    PenciDesign.


  •   George replied privately
  •  2,278
    PenciDesign replied
    June 22, 2022 at 6:34pm

    Hi,

    I've config your site, please clear all the browser cache then check again.

    Regards,
    PenciDesign.


  •   George replied privately
  •  2,278
    PenciDesign replied
    June 23, 2022 at 2:33am

    Hi,

    I've turned off the Lazyload image option at Appearance → Customize → General Options.

    Regards,
    PenciDesign.