Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3079720
Comment form name and email fields do not show
Closed

Comments

  •   B started the conversation
  •  2,610
    PenciDesign replied

    Hi,

    For this case, please clear all the site cache, minify cache then check your site again.

    If the problem still persists, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

    Regards,
    PenciDesign.


  •   B replied privately
  •   PenciDesign replied privately
  •   B replied privately
  •  2,610
    PenciDesign replied

    Hi,

    Please check the code you've added on Appearance → Customize → Custom CSS:

    GdMFxrW.png

    Do you understand how this code works? If you've not understood, please delete, clear all the cache then check again.

    Regards,
    PenciDesign.


  •   B replied privately
  •  2,610
    PenciDesign replied

    Hi,

    Your site still loads the content from the cache,  please clear all the W3 Total Cache, clear all the browser cache then check again.

    Regards,
    PenciDesign.


  •   B replied privately
  •  2,610
    PenciDesign replied

    Hi,

    Here is a screenshot of your post on my browser right now, all the comment fields display properly:

    WLw2n5w.png

    Regards,
    PenciDesign.


  • B replied

    Deleted my compu browser caches too, it's fine now, thank you soo much!