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  Public Ticket #3083312
Slow load time for Soledad Theme
Closed

Comments

  • aswetravelled started the conversation

    My website has become very slow to load, taking 6-10 seconds. It was fine on the 3rd July when I published a new blog, but has been slow when I returned to publish a blog on the 10th, and the slowing down seems to coincide with the update to Soledad 8.2.1 on the 4th July Australia time. I followed the support pages you have published and installed an optimisation plug in for images, HTML, java script etc. This did not help the issue. I then contacted Bluehost support. the agent disabled all plug ins, which didn't fix the speed, they also optmised the database and cleared caching, which also did not work. However when the agent changed the theme to a different theme, the site was fast again. So it appears the issue is Soledad theme. I have attached the file of the Bluehost support discussion for your review to see what was done. I have also got a report on the speed issue at https://app.sitespeedbot.com/780d9299f8348f5141b7 for your review. Can you please advise what the issue is, and if there can be an improvement to the theme files to assist me? The site is not acceptable to customers at present. I would be very grateful for any assistance you can please provide. Thank you. 

  •  2,489
    PenciDesign replied

    Hi,

    About the pagespeed optimization, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#speed-optimization.

    In case you can't setup by yourself, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.

    Regards,
    PenciDesign.


  • aswetravelled replied

    Thank you so much for this quick reply! I am relieved to report it has fixed my problems. Much appreciated. Have a great day.