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  Public Ticket #3086577
Footer
Closed

Comments

  •  1
    Paxos started the conversation

    there are dotted lines in thefooter I don't know how to remove them

  •  2,610
    PenciDesign replied

    Hi,

    Please check all the custom JS code you've added to your site footer, this is a character from the error JS code.

    Regards,
    PenciDesign.


  •  1
    Paxos replied

    I didn't add any code maybe I touched some elementor setting but I don't know how to remove it anymore

  •  2,610
    PenciDesign replied

    Hi,

    You should also check all the Google Adsense code you've added. Your site loads a lot of Google Adsense at the footer, but it has a syntax error.

    Regards,
    PenciDesign.

  •  1
    Paxos replied

    how can i fix this error

  •  1
    Paxos replied

    can you please help me solve these two problems?

  •   PenciDesign replied privately
  •   Paxos replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I can't log in to the WordPress admin dashboard, please check again.

    Regards,
    PenciDesign.


  •   Paxos replied privately
  •  2,610
    PenciDesign replied

    Hi,

    The character on your footer was added by the Google Tag Manager JS code. You've added this via the Header and Footer Scripts plugin.

    Please check and remove it.

    Regards,
    PenciDesign.


  •  1
    Paxos replied

    i didn't understand what i have to imuovee though from google tag

  •  2,610
    PenciDesign replied

    Hi,

    The problem because you've added the invalid JS code to the Google Tag Manager, so your site displays a special character at the Footer.

    Everything you need to do is go to the Google Tag Manager and check all the code you've added.

    You can double-check by going to your site dashboard → Settings → Header & Footer Scripts: delete all the Google Tag code you've added then check again.

    Regards,
    PenciDesign.


  •  1
    Paxos replied

    are codes that have always been there had never given any problems and how do I know which one to delete on google tag?

    if I go to site settings and delete the code I would also delete the ability to track the data

    i don't really understand how i should go about it

  •  2,610
    PenciDesign replied

    Hi,

    I don't know how you've config your site and Google Tags code, but the character at the footer on your site is not from the Soledad theme, it is a code of Facebook Tracker on Google Tags Manager of your account.

    rr03PCt.png

    You should go to the Google Tags Manager, and check all the code you've added.

    Regards,
    PenciDesign.


  •  1
    Paxos replied

    I'll send you by screen all the codes I have on tag menager

  •  2,610
    PenciDesign replied

    Hi,

    The error code is located at the time remaining user 1.PNG and time remaining user 2.PNG screenshot.

    LVdR6Vs.png

    Regards,
    PenciDesign.



  •  1
    Paxos replied

    ok i removed the quotes and uploaded but the footer poblem didn't get resolved

  •  2,610
    PenciDesign replied

    Hi,

    You should recheck all the code again because this character only output from your Google Tags Manager code. Please remember: I can't access your Google account so I can't debug it.

    Regards,
    PenciDesign.


  •  1
    Paxos replied

    questi sono tutti i codici che ho in tag manager

  •  1
    Paxos replied

    this was missing

  •  2,610
    PenciDesign replied

    Hi,

    You should copy all the code you've added at Google Tag Manager, then validate the syntax error on this site: https://jsonformatter.org/html-validator. Clear all the site cache, and Cloudflare cache then check again.

    Regards,
    PenciDesign.


  •  1
    Paxos replied

    I'm sorry but I didn't understand what to do

  •  2,610
    PenciDesign replied

    Hi,

    This is an easy way: you should delete all the code you've added on Google Tag Manager and then re-add them one by one to check which code causes this issue.

    Regards,
    PenciDesign.


  •  1
    Paxos replied

    Solved thank you very much, other question you had mentioned me google adsens loading too much what error is it? and how to solve it?

  •  2,610
    PenciDesign replied

    Hi,

    Since you've resolved the Facebook Tracker code, there is no error with the Google Adsense code.

    Regards,
    PenciDesign.